They are assigned to help you set up your WhatsApp business account. They are there to guide you through the whole process and also get you started with the API. Messages sent or received on WhatsApp web are synced to your smartphone. The same hassle-free experience that you get from using Whatsapp on your smartphone, is the same experience you are going to get while using Whatsapp on your laptop. This platform is loaded with a lot of features that are intended to improve your customers’ business relationships.
Making voice and video calls
You can think of WhatsApp Business’s catalog tool as a mobile storefront. It lets your customers browse your products without leaving the app. Before you move on to advanced features like automated messaging, make sure to add more information about your business. You can manage addresses, hours and websites in the Business Profile category in settings. While only 4% of American WhatsApp users downloaded the app to follow brands or companies, there is still huge value in using WhatsApp for your business. You can use WhatsApp for voice messages, calls and video calls, as well as sharing photos, videos, documents, or your location. Triya, a Brazilian beachwear brand, uses WhatsApp to converse with its customers and also to send order information like receipts and tracking information.
The benefits of using WhatsApp for business
Read more about WhatsApp Business API here.
While the organization vehemently denied these claims, there are still a number of reasons why everyone should stop using this application. So you can set up a custom automated welcome message to let the customer know that you have received their message and you’ll get back to them as quickly as possible. Smartphones are handheld devices that enable people to make phone calls, send text messages, and access the internet.
From a quick chit-chat and exchange of emoticons with friends to seamless communication with clients, WhatsApp has come a long way! Save time on social messaging with automated responses, smarter workflows, and friendly chatbots — all in the Hootsuite Inbox. The group chat feature lets you message with up to 256 people at one time. It’s possible to send PDFs and other documents over WhatsApp business. WhatsApp Business isn’t just for communicating with customers.
A majority of WhatsApp messages are actually stored unencrypted. There is an even higher risk for iPhone users who store their chats in the cloud. This is because there is a tighter iCloud integration for Apple’s users and the app has even more UI prompts for the iPhone. The issue stems from the fact that the program pushes its users to back up their chats on third-party cloud services.